The Problem
AllCare were generating some leads, but families were slipping through the cracks. Calls went to voicemail. The intake team was overwhelmed juggling calls, follow-ups, and assessments.
Competitors who answered first were winning.
The Solution
CareIntake AI (“Sarah”) now answers every call, days, nights, weekends, within 10 seconds. She qualifies families, filters out non-opportunities, and either live transfers ready leads or books them directly on the coordinator’s calendar.
Results
707 calls handled. 87% were noise the intake team never had to touch, wrong numbers, employment inquiries, existing clients, incomplete calls.
10 qualified families surfaced and connected to the team. $50K+ in pipeline revenue generated from one month of calls.
7.6 hours saved in talk time alone, reducing burnout, turnover, and labor costs for staff.
~130 after-hours calls captured that would have gone to voicemail (and likely to a competitor).
The Bigger Picture
Within 4 weeks of partnering with us, AllCare doubled their inbound call volume through SEO, from ~100/month to 200+ in January alone.
With CareIntake AI handling the surge, their team only spends time on conversations that matter.
Five Months In
That first month was just the start. Across five months, CareIntake AI has handled 7,215 calls, taken the intake load off the team, and qualified more than 120 families looking for care, over $137,000 in revenue generated.